Terms and conditions

Important information about booking requests and fare estimates.

Fare estimates

Online fares are estimates based on the displayed billable kilometres and rate. Tolls, parking, permits, night allowance and additional kilometres are excluded unless explicitly shown.

Confirmation

A website submission is a booking request. A journey is confirmed only after our team verifies availability and provides confirmation.

Changes and cancellations

Contact our booking team as early as possible for itinerary changes or cancellations. Applicable charges will be communicated before confirmation.